# Balian Villa-Ops PMS — Luxury Villa Management System (Bali, Indonesia)

> Enterprise hospitality Property Management System (PMS) and field operations software engineered specifically for luxury private estates and villa portfolios in Bali (Uluwatu, Bingin, Canggu, Pererenan, Seminyak, Ubud).

## Overview
Balian Villa-Ops PMS replaces fragmented WhatsApp threads, paper receipts, and spreadsheet accounting with a unified, high-precision operations command center. Developed by PT Balian Hospitality Internasional in Pecatu, Bali, it is designed for estate managers, luxury hospitality operators, and foreign property investors.

## Core Capabilities
- **24.2k VA Smart PLN Power Metering**: Live kWh telemetry monitoring, battery reserve gauges, low-kWh threshold alerts (preventing guest AC blackouts in private Bali villas), and 1-click meter token copy.
- **Housekeeping Turnover Quality Audits**: 35-point white-glove inspection checklists, linen/bedding readiness verification, and real-time status transitions (Vacant Ready, Occupied, Turnover Needed, Maintenance).
- **Institutional Owner P&L Waterfall Statements**: Automated monthly A4 printable financial statements with multi-currency remittance calculations (AUD, USD, EUR, IDR), Bank Central Asia (BCA) TT Counter benchmark exchange rates, OTA commission deduction transparency, and itemized physical receipt archives.
- **Balinese Banjar Adat & Pecalang Compliance**: Integrated local customary council coordination, monthly contribution logging, ceremonial calendar awareness, and security liaison.
- **Field WhatsApp Dispatch**: 1-click coordination with onsite caretakers, pool doctors, and housekeeping teams with prefilled operational context.

## Portfolio Footprint
- **Bingin Cliff Sanctuary (BIN-02)**: 2BR Oceanfront Cliffside Estate, Banjar Padang-Padang, Pecatu.
- **Canggu Ricefield Oasis (CGU-03)**: 4BR Luxury Architectural Compound, Banjar Pengembungan, Pererenan.
- **Villa Melati Sunset (MEL-01)**: 3BR Panoramic Hillside Villa, Banjar Giri Dharma, Ungasan.

## Key URLs & Endpoints
- **Interactive PMS Console**: https://villa.balianapp.web.id/
- **Public Portfolio & Feature Guide**: https://villa.balianapp.web.id/promo
- **Machine-Readable Pricing**: https://villa.balianapp.web.id/pricing.md
- **XML Sitemap**: https://villa.balianapp.web.id/sitemap.xml
- **Official Host Organization**: PT Balian Hospitality Internasional, Jl. Labuansait No. 45, Pecatu, Badung, Bali 80361, Indonesia.

## Contact & Inquiries
- **Operations Hotline**: +62 821-4712-8940
- **Email**: ops@balianapp.web.id
- **Legal Entity**: PT Balian Hospitality Internasional (NPWP: 81.928.391.2-905.000)